1. Introduction

At Splan, we value your privacy and are committed to safeguarding your Personal Data. This policy explains how we collect, use, and protect your personal information when you use our services, and the rights you have regarding your data. By using our Websites and Services, you consent to the collection and processing of your Personal Data as described in this Privacy Policy.

2. Personal Information We Collect

2.1. Information you provide to us

When you interact with our Services, you may provide us with various types of Personal Data, including but not limited to your name, email address, phone number, and account details. We may collect information directly from you when you register, subscribe, or make inquiries through our contact forms.

2.2. Automatic data collection

We use automated data collection technologies (such as cookies and tracking pixels) to gather information about your use of our Services, including your IP address, browser type, device information, and browsing behavior. This information helps us improve our services and provide a better user experience.

2.3. User comments and content

Any content, comments, or feedback you provide through our Websites or Services may be collected and used to improve our services. Please be mindful of the information you choose to share publicly.

2.4. Information from other sources

In some cases, we may also obtain Personal Data from third-party sources to supplement our records. This could include data from our business partners or third-party integrations.

3. Types of Information

We collect a range of Personal Data that may include:

• Identifying information (e.g., name, contact information)
• Account-related data (e.g., login credentials, user preferences)
• Activity data (e.g., user interactions with our services)
• Payment and transaction information (e.g., billing details)
• Feedback and communication details (e.g., customer service inquiries)

4. How We Use Personal Information

We use your Personal Data for various purposes, including:

• To provide, maintain, and improve our services
• To communicate with you regarding updates, promotions, or account matters
• To personalize your experience based on your preferences
• For legal obligations, including compliance with data protection laws
• To ensure security, fraud prevention, and compliance with our terms

4.1. In Mails and Contact Forms

Your email address and other provided information may be used to respond to inquiries and send you updates about our services.

5. Price and Taxes

We may collect billing information and payment data when you make purchases through our services. These transactions are processed securely, and we comply with relevant tax laws.

6. Children's Privacy

We do not knowingly collect personal information from individuals under the age of 18. If you believe that we have inadvertently collected such information, please contact us immediately to have it removed.

7. Data Shared with Third Parties

We may share your Personal Data with third parties for the following reasons:

• Service providers: To help us deliver our services and manage operations
• Legal obligations: In cases of legal requests, compliance, or to protect our legal interests
• Business transfers: In the event of a merger or acquisition

We ensure that third-party partners handle your data with the same level of security and in compliance with applicable privacy laws.

8. Security Measures

We implement security measures to protect your Personal Data from unauthorized access, disclosure, or misuse. This includes encryption for data both in transit and at rest, regular security audits, and maintaining a secure environment. However, please note that no system is completely secure, and you are also responsible for safeguarding your own data, such as logging out of shared devices and using secure passwords.

9. Changes in the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our Websites, and we will notify you of material updates via email or notifications through the service. It’s your responsibility to review the Privacy Policy periodically to stay informed about our data practices.

10. Your Rights Regarding Your Information and Accessing and Correcting Your Information

You have certain rights under applicable data protection laws, including the right to:

• Access and update your Personal Data
• Restrict how your data is used
• Request data portability
• Withdraw consent or request erasure of your data
• File a complaint with a supervisory authority

If you wish to exercise any of these rights, please contact us using the information below.

11. Do Not Track Signals

We do not currently honor "Do Not Track" signals from web browsers. We continue to collect information through automated means unless you disable cookies or tracking technologies via your browser settings.

12. Data Security

We take reasonable steps to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction. This includes employing encryption techniques for sensitive information and using secure servers. Please note that the transmission of data over the internet is never fully secure, and we cannot guarantee the security of your data transmitted to our services. Any transmission is at your own risk.

13. Consent to Processing of Personal Data in the United States

Your Personal Data may be processed outside your home country, including in the United States. If you are a resident of the European Economic Area (EEA), we adhere to relevant data protection regulations, including the use of Standard Contractual Clauses for data transfers.

14. Data Retention Periods

We retain your Personal Data for as long as necessary to provide our services, comply with legal requirements, and protect our legal interests. If you close your account, we may retain certain data as required by law or for backup purposes.

15. Contact Information

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your data rights, please contact us at:

Email	: info@splan.com
Phone	: + 1 510-320-3305
Address	: Splan, Inc
	5500 Stewart Ave, Suite# 102
	Fremont, CA 94560