Splan Privacy Policy

Last modified: May 24, 2018

1. Introduction

This Privacy Policy describes how Splan collects and uses Personal Data about you through the use of our Websites and the Splan Apps that provide you access to the Splan Services, and through email, text, and other electronic communications between you and Splan. 

Splan, Inc. ("Splan" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.

This Privacy Policy (our "Privacy Policy") describes the types of information we may collect from you or that you may provide when you visit the websites with the top-level domain names of http://splan.com, http://signineasy.com and Splan Apps from Apple Store and Google play (each, a "Website" and collectively, the "Websites"), use the Splan Services through our mobile and desktop applications (the "Splan Apps") and our practices for collecting, using, maintaining, protecting, and disclosing that information. Our services (the "Splan Services") allow you to analyze the content of your visitors and attendees to your offices, organizations and your employees information who these visitors and attendees are meeting along with date and time and all of the functions available through each of these. 

This policy applies to information we collect:

It does not apply to information collected by:

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites or the Splan Services. By accessing or using our Websites and the Splan Services, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Websites or the Splan Services after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates. 

2. Data Processor

Splan is the data Processor of your Personal Data. 

Splan is the data Processor of your Personal Data that you provide on the on and through Splan. 

3. Children Under the Age of 18

Splan's Apps and Services are not intended for children under the age of 18, and children under the age of 18 are not permitted to use our Websites or directly use the Splan Services. We will remove any information about a child under the age of 18 if we become aware of it. 

Our Websites are not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Websites, directly use the Splan Services, or install the Splan Apps. We do not knowingly collect Personal Data from children under 18. If you are under 18, do not use or provide any information on our Websites or on or through any of its features, install the Splan Apps, or directly use the Splan Services, including providing your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Data directly from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at support@Splan.com. 

4. Information We Collect About You and How We Collect It

We collect different types of information about you, including information that may directly identify you, information that is about you but individually does not personally identify you, and information that we combine with information from our other users. This includes information that we collect directly from you or through automated collection technologies, or through your use of the Service. 

Generally

When you register to use the Splan Services or use our Websites, we collect several types of information from and about users of the Splan Services, specifically information:

We collect this information:

When you use the Splan Service, we may also collect and process these types of information when you compose an email or meeting invite, send your calendar information, and when you hold or pause messages in your inbox or schedule communications for later, include a read receipt, request notification if a user doesn't respond, or otherwise use features provided by the Service. You and the other parties you communicate with are in complete control over the specific type of information contained in these messages. 

Information You Provide to Us

The information we collect on or through our Websites are:

The Personal Data we collect from you is required to enter into a contract with Splan, for Splan to perform our obligations under the contract, and to provide you with our products and services. If you refuse to provide such Personal Data or withdraw your consent to our processing of Personal Data, then in some cases we may not be able to enter into the contract or fulfill our obligations to you under it. 

You also may provide information to be transmitted to third parties (collectively, "Communications"). Your Communications are transmitted to others at your own risk. Although we use technology to protect your Communications, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of the recipients of your Communications, who may forward them to other third parties or otherwise disclose them. Therefore, we cannot and do not guarantee that your Communications will not be viewed by unauthorized persons. 

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Websites or use the Splan Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. We collect:

The information we collect automatically may include Personal Data or we may maintain it or associate it with Personal Data we collect in other ways or receive from you or other third parties. It helps us to provide you with the Splan Services, improve the Splan Services, and to deliver a better and more personalized service by enabling us to:

Details about the automated data collection technologies and the specific cookies that we use can be found in our Cookie Policy. (https://splan.com/cookiepolicy.html)

Information We Collect Through Providing You With the Splan Service

As you use the Splan Services, we may collect certain information about your Communications. We collect:

The information we collect as a result of your use of the Splan Service includes any information that may be in the subject line or in the contents of your Communications, which may include Personal Data that you include in it. This information is used to provide you with the Splan Service and allows us to analyze the content of your email to get more responses, strike the right tone, and get insights into your writing style as well as schedule meetings, share your availability with others, hold (pause) emails until you are ready to review them, schedule emails for later delivery, add read receipts to your outgoing emails, get notifications if someone doesn't respond to your email, and enhance your email productivity in various other ways. We also use your geolocation data to snooze certain Communications that you request until you arrive at the location you specify. This geolocation data is stored locally on your mobile device, processed locally by the Splan App, and not otherwise transmitted to us. 

5. Lawful Basis for Processing Your Personal Data

We have a lawful basis for our processing of your Personal Data, including processing for our legitimate interests (when balanced against your rights and freedoms), to fulfill our obligations to you under a contract with you, and required by law, and with your consent. 

If you are in the European Union, the processing of your Personal Data is lawful only if it is permitted under the applicable data protection laws. We have a lawful basis for each of our processing activities (except when an exception applies as described below):

6. Special Categories of Information

We generally do not request you provide and do not process any special categories of Personal Data. However, this category of Personal Data may be in your Communications and, if so, we will process it only for the purposes described in this Privacy Policy. 

Splan does not ask you to provide, and we do not knowingly collect, any special categories of Personal Data from you that may be considered sensitive, including personal data that reveals your racial or ethnic origin, political opinions, religious, philosophical beliefs, or trade unions membership, or the processing of data concerning your health or data concerning your sex life or sexual orientation or history of criminal convictions. However, this category of Personal Data may be in the Communications that you send or receive. By using the Splan Service with Communications that contain this category of Personal Data, you hereby consent to Splan's processing for the purposes described in this Privacy Policy. 

7. Automated Decisions Making

We may process your Personal Data in Communications with automated decision making processes. A high-level description of the algorithms we use below. 

Our processing of your Personal Data may include automated decision making. We use a combination of several machine learning techniques to analyze the contents of your Communications according to a broad set of factors that contribute to the probability of a response to an email. The results of this automated processing are for your own informational use and are not stored by us or shared with anybody else, and this automated processing does not have any legal affect or otherwise significantly affect you. You may disable this processing at any time. 

8. How We Use Your Information

We use your Personal Data for various purposes described below, mostly involved in providing the service and collecting payment. With your consent, we'll send you occasional promotional emails, such as announcements of new features and information we've learned about how to use email more effectively. We also occasionally collect non-personal, aggregated data as you use Splan, so we can build useful new things. For example, we might identify the reading grade level of a message you ask Splan to response track, so that we can improve Respondable

We use information that we collect about you or that you provide to us, including any Personal Data:

We also use aggregated, anonymized records of non-personal information that we collect about you or that you provide to us as part of your usage of the Service in order to develop and train algorithms that allow us build new features of the Service. 

With your consent, we may also use your information to contact you about our own services that may be of interest to you, such as newsletters and other promotional material. If you wish to change your choice, you may do so at any time by logging into the Service and adjusting our user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request at support@Splan.com. For more information, see Choices About How We Use and Disclose Your Information. 

9. Disclosure of Your Information

We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Policy. We may disclose your Personal Data to a few third parties, as described below. For example, we share data with your email and calendar provider, such as Google or Microsoft. Likewise, if you purchase a paid subscription, we will share information about you with a billing provider so that we can accept your payments.

We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Policy. However, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction. 

We may disclose Personal Data that we collect or you provide as described in this privacy policy:

We may also disclose your Personal Data:

10. Choices About How We Use and Disclose Your Information

We offer you choices on how you can opt out of our use of tracking technology, disclosure of your Personal Data for third-parties to advertise to you, our advertising to you, and other targeted advertising. We don't currently have any advertising in the Services (or any plans to add it), but we want to cover our bases in case that has to change some day. 

We do not control the collection and use of your information collected by third parties described above in Disclosure of Your Information. When possible, these organizations are under contractual obligations to use this data only for providing the services to us and to maintain this information strictly confidential. These third parties may, however, aggregate the information they collect with information from their other customers for their own purposes. Additionally, we cannot control the actions of the recipients of your Communications, who may forward them to other third parties or otherwise disclose them.

In addition, we strive to provide you with choices regarding the Personal Data you provide to us. We have created mechanisms to provide you with control over your Personal Data: 

11. Your Rights Regarding Your Information and Accessing and Correcting Your Information

You may have certain rights under applicable data protection laws, including the right to access and update your Personal Data, restrict how it is used, transfer certain Personal Data to another controller, withdraw your consent at any time, and the right to have us erase certain Personal Data about you. You also have the right to complain to a supervisory authority about our processing of your Personal Data. 

Applicable data protection laws may provide you with certain rights with regards to our processing of your Personal Data. 

12. Do Not Track Signals

We may use automated data collection technologies to track you across websites. We currently do not honor do-not-track signals that may be sent by some browsers.

We also may use automated data collection technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they "do not track" your online activities. At this time, we do not honor such signals and we do not modify what information we collect or how we use that information based upon whether such signal is broadcast or received.

13. Data Security

Information transmitted over the Internet is never completely secure, but we do our best to protect your Personal Data. You can help protect your Personal Data and other information by making sure you don't remain logged in on shared devices and making sure you have good passwords on personal devices. We don't have any systems that currently ask you to create a password, but when and if we do, please follow good password practices. 

We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. Any payment transactions and Communications processed by the Splan Services is encrypted both in transit and at rest. 

The safety and security of your information also depends on you. Please be careful to log out of the Service on any shared computers and use passcode protection on any device where you remain logged into the Service. Where we have given you (or where you have chosen) a password for access to certain parts of our Websites or Splan Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. 

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to the Splan Services. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures used in the Splan Services. 

14. Consent to Processing of Personal Data in the United States

We may process your Personal Data outside of your home country, including to the United States. We only do this when we are legally permitted to do so and when we have appropriate safeguards in place to protect your Personal Data. 

If you are a resident of the European Economic Area ("EEA"), in order to provide our Websites, products, and services to you, we may send and store your Personal Data outside of the EEA, including to the United States. Accordingly, your Personal Data may be transferred outside the country where you reside or are located, including to countries that may not or do not provide an adequate level of protection for your Personal Data.

Your Personal Data is transferred by Splan to another country only if it is required or permitted under applicable data protection law and provided that there are appropriate safeguards in place to protect your Personal Data. By using the Splan Services, you represent that you have read and understood the above and hereby consent to the storage and processing of Personal Data that you provide to us on our Websites or through the Splan Services. To ensure your Personal Data (other than Personal Data you provide directly to us through on or through the Splan Services) is treated in accordance with this Privacy Policy, Splan uses Data Protection Agreements between Splan and other recipients of your data that include, where applicable, the Standard Contractual Clauses adopted by the European Commission (the "Standard Contractual Clauses"). The European Commission has determined that the transfer of Personal Data pursuant to the Standard Contractual Clauses provides for an adequate level of protection of your Personal Data. Under these Standard Contractual Clauses, you have the same rights as if your data was not transferred to such third party. You may request a copy of the Data Protection Agreement by contacting us through the contact methods below.

15. Data Retention Periods

We retain your Personal Data for as long as you keep your account open. In some instances, we may keep it after you close your account, for example we may keep it:

Splan will retain your Communications for only as long as necessary to provide you with the Services and we will retain your Personal Data for the entire time that you keep your account open. After retention of your Communications is no longer necessary and after you close your account, we may retain your Communications or Personal Data, as applicable:

16. Changes to Our Privacy Policy

We will post any changes to our Privacy Policy on our Websites and in the Splan Apps. If we make material changes to our Privacy Policy, we may notify you of such changes through your contact information and invite you to review (and accept, if necessary) the changes. 

We may change this Privacy Policy at any time. It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Websites' or Splan Apps' home page/screen. If we make material changes to how we treat our users' Personal Data, we will notify you by email to the email address specified in your account and/or through a notice on the Websites' or Splan Apps' home page/screen. The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Websites and this Privacy Policy to check for any changes.

17. Contact Information

If you wish to contact us about any of the information in this policy, or about anything else, our information is below. 

If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy, have any requests related to your Personal Data pursuant to applicable laws, or otherwise need to contact us, you must contact us through information below or through the "Get in Touch" or "Contact Us" pages on our various Websites. 

To Contact Splan Inc (Processor) 
Splan, Inc. 
5500 Stewart Ave, Suite# 102
Fremont, CA 94560
Email & Phone:
info@splan.com | + 1 510-320-3305 | www.splan.com